Sale Now On - 15% off Made to Order items and 30% off Stock Items* - Terms Apply

Sale Now On - 15% off Made to Order items and 30% off Stock Items*- Terms Apply


This insurance is optional and will meet the demands and needs of a UK resident requiring insurance for jewellery or watches in the United Kingdom, Channel Islands and Isle of Man plus up to 30 consecutive days elsewhere in the world any one trip.

The insurance is administered by T H March & Co. Limited, Hare Park House, Yelverton Business Park, Yelverton, Devon, PL20 7LS, and they are authorised and regulated by the Financial Conduct Authority (FCA). This may be checked on the Financial Services Register on the FCA’s website.

In the unlikely event that you may wish to make a complaint, this should be directed to T H March. The complaints procedure is detailed in your insurance documentation.

It is important you read the certificate as this details the terms, conditions and any restrictions in cover.

Click here to download the insurance product information document (PDF)

Protection your jewellery deserves

The insurance value is higher than our selling price and is the estimated replacement cost if our Diamond Heaven discount were no longer available at the time of a claim.

1 year cover for £62.73 inclusive of IPT

3 year cover for £114.74 inclusive of IPT

Our UK customers can insure their purchase with MarchGuard cover from T H March, providers of specialist jewellery and watch insurance since 1887.

Main Policy Benefits
  • No excess on claims
  • Simple and easy to arrange
  • Accidental loss*
  • Accidental damage*
  • Theft cover*
  • Worldwide cover (up to 30 consecutive days abroad)
  • All claims are processed through Diamond Heaven (repair or replacement)
  • For 3 year policies, protection is included against price inflation on replacement items (see certificate terms for details)

* Subject to terms and conditions of the policy

Click here to view / download the insurance product information document (PDF)
Click here to view / download the full policy wording document (PDF)

Please be aware:
  • This insurance is for UK residents only
  • There is no cover for wear and tear
  • There is no cover for items left in unattended baggage or in an unattended vehicle
  • There is no cover for any free gifts or accessories that may have come with the purchase
  • There is a 14-day cooling off period
  • This insurance is NOT renewable after the initial term
  • The policy wording provides full details of cover and exclusions and you are requested to read this.

Important notice: Whilst many home insurance policies may cover certain pieces of jewellery or watches we would advise all customers to check their policies closely. Certain household policies have restrictions on watch and jewellery cover, and may include limitations such as, no accidental damage cover, no cover outside of the home or cover for holidays abroad. They may also restrict your choice of jeweller for repair or replacement. In the event of a household insurance claim, you may be expected to pay an policy excess and any claims made may affect your future premiums.

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When making your diamond jewellery purchase, the one thing people tend to forget is to properly insure their jewellery. Should your jewellery be stolen, lost or accidentally damaged, you should have peace of mind that you’re covered for the unexpected.

For one of the most important purchases of a lifetime in some cases you should be appropriately insured.

We understand that not everyone is comfortable buying high value diamond jewellery online. Sometimes you need to see the item in person to fully appreciate what you are buying before parting with your hard-earned money. This is why it has been imperative to us to ensure we have locations across the UK for our customers to visit.

Recently renovated in 2022, our flagship store is the heart of Diamond Heaven. With the store elegantly designs and all jewellery beautiful presented, we allow our customers to view all jewellery with ease and in a luxurious setting. Our Birmingham store also have access to some of the most skilled craftsmen in the U.K, ensuring nothing but the best for our customers. Birmingham also has fantastic transport links from all over the country, making it even easier to visit us.

Here in the capital, we have our beautiful second Diamond Heaven location. In this showroom you can book dedicated appointments to view your desired piece of jewellery. You will have an exclusive one-on-one consultation with a member of our sales team, offering expert advice and guidance each step of the way.

Please note you will only be able to visit our office by booking an appointment beforehand.

Manchester is home to Diamond Heaven’s third location, in the historic Royal Exchange Arcade. The area is not only steeped in rich history, but also boasts a vibrant, exciting culture filled with independent retailers and jewellers. Our Manchester team are on hand to show our unbeatable range of eternity rings, engagement rings, diamond rings and wedding rings.

Our fourth store in Glasgow is nestled within the famous Princes Square shopping centre, in the heart of Glasgow City centre. Since opening our doors in April 2018, we have been able to offer our unbeatable prices and our extensive diamond stock far and wide to our Scottish customers. Our Glasgow store is only a five-minute walk from Glasgow Central or Queen Street train stations, with ample parking nearby.

Our fifth store location in Cardiff’s St David’s Dewi Saint shopping centre will transport you from the city hustle and bustle to a calm environment, allowing you to take your time and enjoy choosing your perfect engagement ring. Our Sales Team are highly trained to give only the best customer service, guiding you through each step to find your perfect piece of jewellery.

Nestled within the heart of historic Victoria Quarter, our sixth Diamond Heaven store in Leeds offer their diamond expertise to help find the perfect piece of diamond jewellery for yourself and your loved one.

If you’re looking for diamond jewellery in Liverpool’s city centre, look no further than Diamond Heaven. Located on Lord Street near the famous docks, our fine diamond jewellers stands out amongst other jewellery stores in Liverpool. With our renowned service and expertise, our team deliver the finest diamond jewellery to customers across the UK.

Booking an appointment in one of our store couldn’t me more simple than with our easy to use booking system. Just select the date/time that is suitable for you, along with the items of jewellery you would like to see and a team member from the relevant store will be in touch to confirm your appointment and the design availability. Should we not have a particular design in store, our highly trained sales team will be able to advise similar designs to your liking.

Please click here to book an appointment.

Of course. With over sixth locations across the UK, we’re confident we will have a store near you.

While we endeavour to have as much of our range in stock, it is not possible for us to carry every design in every store. To avoid disappointment, we asked you to ensure you give us the exact codes you would like to see via our appointment booking feature. We stock 1000’s of items at a time so even if we don’t have exactly what you’re looking for, there will be something very similar in stock for you to view. An added benefit is that our new lines are always tested out in store prior to being listed online! If you’re not 100% on a particular engagement ring style or wedding band profile, don’t panic. Our expert sales team are on hand to help guide you to the perfect piece of jewellery.

If you would like a bit more knowledge before making your purchase, we offer a free diamond education lesson with all our appointments. Our staff have the most up-to-date knowledge in diamonds, and with our help we won’t only turn you into a diamond expert, but we’ll help you understand exactly what it is you’re buying.

If you cannot make a visit to one of our stores there are a few other options open to you:

  • Telephone Consultation- Here you can book an allotted time convenient to you with one of our sales team. They can then advise you through your choices and email any designs across during or after the appointment.
  • Video Consultation- Here you can have a face-to-face consultation from the comfort of your own home. Our sales team will be able to show you designs and diamonds whilst on video, ensuring all queries are answered before making your purchase.
At Diamond Heaven, we are more than happy to give a free crash course in diamond education to anyone who would like to learn more. This will give you the basic facts about purchasing a diamond so that you can make an informed decision. All of our staff have the most up to date knowledge in diamonds. We want you to feel 100% comfortable before you buy with us. So don’t hesitate,
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Speak to one of our agents through our website live chat

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Speak to us on the phone by calling 0345 222 5009

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Send an email to [email protected]