Service
Customer Product InformationThis insurance is optional and will meet the demands and needs of a UK resident requiring insurance for jewellery or watches in the United Kingdom, Channel Islands and Isle of Man plus up to 30 consecutive days elsewhere in the world any one trip.
The insurance is administered by T H March & Co. Limited, Hare Park House, Yelverton Business Park, Yelverton, Devon, PL20 7LS, and they are authorised and regulated by the Financial Conduct Authority (FCA). This may be checked on the Financial Services Register on the FCA’s website.
In the unlikely event that you may wish to make a complaint, this should be directed to T H March. The complaints procedure is detailed in your insurance documentation.
It is important you read the certificate as this details the terms, conditions and any restrictions in cover.
Click here to download the insurance product information document (PDF)
Add theft, damage & loss Insurance from T H March 
The insurance value is higher than our selling price and is the estimated replacement cost if our Diamond Heaven discount were no longer available at the time of a claim.
1 year cover for £62.73 inclusive of IPT
3 year cover for £114.74 inclusive of IPT
Our UK customers can insure their purchase with MarchGuard cover from T H March, providers of specialist jewellery and watch insurance since 1887.
- No excess on claims
- Simple and easy to arrange
- Accidental loss*
- Accidental damage*
- Theft cover*
- Worldwide cover (up to 30 consecutive days abroad)
- All claims are processed through Diamond Heaven (repair or replacement)
- For 3 year policies, protection is included against price inflation on replacement items (see certificate terms for details)
* Subject to terms and conditions of the policy
Click here to view / download the insurance product information document (PDF)
Click here to view / download the full policy wording document (PDF)
- This insurance is for UK residents only
- There is no cover for wear and tear
- There is no cover for items left in unattended baggage or in an unattended vehicle
- There is no cover for any free gifts or accessories that may have come with the purchase
- There is a 14-day cooling off period
- This insurance is NOT renewable after the initial term
- The policy wording provides full details of cover and exclusions and you are requested to read this.
Important notice: Whilst many home insurance policies may cover certain pieces of jewellery or watches we would advise all customers to check their policies closely. Certain household policies have restrictions on watch and jewellery cover, and may include limitations such as, no accidental damage cover, no cover outside of the home or cover for holidays abroad. They may also restrict your choice of jeweller for repair or replacement. In the event of a household insurance claim, you may be expected to pay an policy excess and any claims made may affect your future premiums.
Diamond clarity is the grading of the amount and size of imperfections in a diamond, commonly known as inclusions.
When diamonds are formed imperfections inside the diamond form and impurities become trapped inside the stone called carbon. Almost all diamonds contain small traces of carbon. Most inclusions are not visible to the naked eye and require at least a 10x magnification to identify the imperfections.
I1
A diamond of this clarity will have obvious inclusions under 10x magnification, as well as to the naked eye. A diamond of this quality will not be able to disperse light due to the magnitude of inclusions, therefore it is highly recommended to view a diamond of this quality before purchasing.
SI2
Inclusions will be noticeable, whether it be size or the amount, under a 10x magnification. To the naked eye however, inclusions may be positioned in a mount to make them less noticeable.
SI1
A diamond of this clarity will still have visible inclusions under 10x magnification, however, may appear clear with the naked eye from a bird’s eye view of the diamond. Again, each diamond is different. So, if possible, we recommend viewing a diamond of this clarity to ensure you are completely happy with the inclusion placement.
VS2/VS1
Inclusions in this clarity are minor and can be difficult for a gemologist to identify under 10x magnification. To the naked eye, a diamond of this clarity will appear clean.
VVS2/VVS1
A diamond of this clarity will have barely visible inclusions under 10x magnification, meaning light will dance and sparkle across the facets of a diamond of this clarity.
IF
This clarity diamond is internally completely clean. A diamond of this quality is rare and breathtakingly beautiful.
FL
A completely blemish and inclusion free diamond. To enquire about a diamond of this clarity we recommend speaking to one of our Diamond Heaven Sales Executives.
