Customer Product InformationThis insurance is optional and will meet the demands and needs of a UK resident requiring insurance for jewellery or watches in the United Kingdom, Channel Islands and Isle of Man plus up to 30 consecutive days elsewhere in the world any one trip.
The insurance is administered by T H March & Co. Limited, Hare Park House, Yelverton Business Park, Yelverton, Devon, PL20 7LS, and they are authorised and regulated by the Financial Conduct Authority (FCA). This may be checked on the Financial Services Register on the FCA’s website.
In the unlikely event that you may wish to make a complaint, this should be directed to T H March. The complaints procedure is detailed in your insurance documentation.
It is important you read the certificate as this details the terms, conditions and any restrictions in cover.
Click here to download the insurance product information document (PDF)
Add theft, damage & loss Insurance from T H March 
The insurance value is higher than our selling price and is the estimated replacement cost if our Diamond Heaven discount were no longer available at the time of a claim.
1 year cover for £62.73 inclusive of IPT
3 year cover for £114.74 inclusive of IPT
Our UK customers can insure their purchase with MarchGuard cover from T H March, providers of specialist jewellery and watch insurance since 1887.
* Subject to terms and conditions of the policy
Click here to view / download the insurance product information document (PDF)
Click here to view / download the full policy wording document (PDF)
Important notice: Whilst many home insurance policies may cover certain pieces of jewellery or watches we would advise all customers to check their policies closely. Certain household policies have restrictions on watch and jewellery cover, and may include limitations such as, no accidental damage cover, no cover outside of the home or cover for holidays abroad. They may also restrict your choice of jeweller for repair or replacement. In the event of a household insurance claim, you may be expected to pay an policy excess and any claims made may affect your future premiums.
At Diamond Heaven we strongly believe in providing all of our customers with conflict free diamonds. All of our diamonds are purchased from companies who are members of The Kimberley Process and ensure all our diamond suppliers do not sell blood diamonds.
Conflict-free diamonds have become an increasingly important topic in the jewellery market. The term ‘conflict-free’ refers to diamonds that are sourced from legal, reputable sources, meaning that no one was forced to be part of the process or harmed in any way. As such, there is a growing demand for conflict-free diamonds in the jewellery sector.
Conflict free diamonds are mined through legitimate methods and trading practices, meaning that there is no exploitation of people or conflict involved in the process. It is also important to note that conflict free diamonds are not the same as ‘conflict diamonds’ – with the latter diamonds being mined illegally and traded in the black market, often fuelling conflict and human rights abuses in conflict-stricken areas.
So why should people choose a conflict-free diamond instead? Firstly, it is an ethical choice – as conflict-free diamonds are sourced responsibly, there is less chance of having a negative impact
All the diamond companies we trade with are members of The Kimberley Process. This ensures that they buy diamonds from trusted ethical sources.
The Kimberley Process is an international diamond certification scheme which was established in 2003 to stop the trade of conflict diamonds. The aim of the process is to prevent conflict diamonds from entering the diamond market, thereby suppressing violence and corruption caused by the diamond trade. Under the system, all rough diamonds must have a certificate that guarantees that the diamonds are from legitimate sources and not from a conflict zone. The Kimberley Process requires governments, companies, and individuals to provide a guarantee that the diamonds are trade-free.
Lab grown diamonds are considered ethical compared to mined diamonds because they do not entail the human rights violations commonly associated with the diamond mining industry, such as the use of child labor and unsafe working conditions. They also avoid the environmental damage associated with conventional diamond mining, as they do not require the displacement of land and significant volumes of soil.
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