Service
Customer Product InformationThis insurance is optional and will meet the demands and needs of a UK resident requiring insurance for jewellery or watches in the United Kingdom, Channel Islands and Isle of Man plus up to 30 consecutive days elsewhere in the world any one trip.
The insurance is administered by T H March & Co. Limited, Hare Park House, Yelverton Business Park, Yelverton, Devon, PL20 7LS, and they are authorised and regulated by the Financial Conduct Authority (FCA). This may be checked on the Financial Services Register on the FCA’s website.
In the unlikely event that you may wish to make a complaint, this should be directed to T H March. The complaints procedure is detailed in your insurance documentation.
It is important you read the certificate as this details the terms, conditions and any restrictions in cover.
Click here to download the insurance product information document (PDF)
Add theft, damage & loss Insurance from T H March 
The insurance value is higher than our selling price and is the estimated replacement cost if our Diamond Heaven discount were no longer available at the time of a claim.
1 year cover for £62.73 inclusive of IPT
3 year cover for £114.74 inclusive of IPT
Our UK customers can insure their purchase with MarchGuard cover from T H March, providers of specialist jewellery and watch insurance since 1887.
- No excess on claims
- Simple and easy to arrange
- Accidental loss*
- Accidental damage*
- Theft cover*
- Worldwide cover (up to 30 consecutive days abroad)
- All claims are processed through Diamond Heaven (repair or replacement)
- For 3 year policies, protection is included against price inflation on replacement items (see certificate terms for details)
* Subject to terms and conditions of the policy
Click here to view / download the insurance product information document (PDF)
Click here to view / download the full policy wording document (PDF)
- This insurance is for UK residents only
- There is no cover for wear and tear
- There is no cover for items left in unattended baggage or in an unattended vehicle
- There is no cover for any free gifts or accessories that may have come with the purchase
- There is a 14-day cooling off period
- This insurance is NOT renewable after the initial term
- The policy wording provides full details of cover and exclusions and you are requested to read this.
Important notice: Whilst many home insurance policies may cover certain pieces of jewellery or watches we would advise all customers to check their policies closely. Certain household policies have restrictions on watch and jewellery cover, and may include limitations such as, no accidental damage cover, no cover outside of the home or cover for holidays abroad. They may also restrict your choice of jeweller for repair or replacement. In the event of a household insurance claim, you may be expected to pay an policy excess and any claims made may affect your future premiums.
When searching for your perfect diamond, one of the C’s to consider during this process is the Colour.
Usually, people tend to choose a diamond with the least amount of colour, as it shows the purity of colour and rarity of quality.
The diamond colour grading system is based on an alphabetised system, starting from ‘D’, meaning the diamond is completely free of any colour, all the way to ‘Z’, meaning there is a visible tint of colour in the diamond.
To see a difference in colour between two diamonds, you usually have to compare at least three colour grades
(i.e, E Colour and a H Colour).
The diamond colour system is categorised into the following grades:
Faint Yellow- Light Yellow (K-Z)
The diamonds in this grading will have a noticeable yellow tint to the diamond. Not to be confused with a Fancy Yellow Diamond, these diamonds will have more noticeable traces of nitrogen in the diamond, giving it the yellow tint.
At Diamond Heaven, we advise between a D-I Colour to ensure you can have the whitest diamond to your budget. However, should you prefer to choose a diamond with a lower colour then our Sales Team at Diamond Heaven will be happy to source a Diamond for you.
Near colourless Diamond (G-J)
A diamond in the near-colourless range will still appear colourless when set into a diamond engagement ring.
The colour will only be visible when viewed face down and compared directly to a diamond of a higher colour.
These diamonds are fantastic in price, so a definite contender when choosing between the colour of each diamond.
Colourless Diamond (D-F)
A Diamond in the colourless range, especially D-E, are considering the rarest diamonds as they display no colour at all.
An F colour diamond will have the smallest undetectable colour; only really seen when the diamond is face down and usually only by a trained Gemologist.
A colourless diamond will come at a premium price; however it is worth considering each diamond in the colourless grade as an F Colour Diamond can be 20% cheaper and still have a stunning white sparkle like a D and E colour diamond.
