Service
Customer Product InformationThis insurance is optional and will meet the demands and needs of a UK resident requiring insurance for jewellery or watches in the United Kingdom, Channel Islands and Isle of Man plus up to 30 consecutive days elsewhere in the world any one trip.
The insurance is administered by T H March & Co. Limited, Hare Park House, Yelverton Business Park, Yelverton, Devon, PL20 7LS, and they are authorised and regulated by the Financial Conduct Authority (FCA). This may be checked on the Financial Services Register on the FCA’s website.
In the unlikely event that you may wish to make a complaint, this should be directed to T H March. The complaints procedure is detailed in your insurance documentation.
It is important you read the certificate as this details the terms, conditions and any restrictions in cover.
Click here to download the insurance product information document (PDF)
Add theft, damage & loss Insurance from T H March 
The insurance value is higher than our selling price and is the estimated replacement cost if our Diamond Heaven discount were no longer available at the time of a claim.
1 year cover for £62.73 inclusive of IPT
3 year cover for £114.74 inclusive of IPT
Our UK customers can insure their purchase with MarchGuard cover from T H March, providers of specialist jewellery and watch insurance since 1887.
- No excess on claims
- Simple and easy to arrange
- Accidental loss*
- Accidental damage*
- Theft cover*
- Worldwide cover (up to 30 consecutive days abroad)
- All claims are processed through Diamond Heaven (repair or replacement)
- For 3 year policies, protection is included against price inflation on replacement items (see certificate terms for details)
* Subject to terms and conditions of the policy
Click here to view / download the insurance product information document (PDF)
Click here to view / download the full policy wording document (PDF)
- This insurance is for UK residents only
- There is no cover for wear and tear
- There is no cover for items left in unattended baggage or in an unattended vehicle
- There is no cover for any free gifts or accessories that may have come with the purchase
- There is a 14-day cooling off period
- This insurance is NOT renewable after the initial term
- The policy wording provides full details of cover and exclusions and you are requested to read this.
Important notice: Whilst many home insurance policies may cover certain pieces of jewellery or watches we would advise all customers to check their policies closely. Certain household policies have restrictions on watch and jewellery cover, and may include limitations such as, no accidental damage cover, no cover outside of the home or cover for holidays abroad. They may also restrict your choice of jeweller for repair or replacement. In the event of a household insurance claim, you may be expected to pay an policy excess and any claims made may affect your future premiums.
The importance of a Diamond’s Cut
Not to be mistaken with shape, your diamond cut is an important characteristic to consider when purchasing a diamond. The cut will ultimately govern how well the light is refracted; giving the diamond it’s sparkle.
If you purchase a badly cut diamond then it will not refract the light as well and will not sparkle. Poorly cut diamonds will also give you a smaller spread for your selected carat weight.
Cut grades were developed by the GIA (Gemological Institute of America) during the 1940’s and 1950’s to enable independent labs to not only evaluate clarity and colour, but to check the structure of the diamond itself. For example, a round brilliant cut diamond will have 57 or 58 facets, which are precisely cut and defined.
While these are miniature in size, they are extremely important as they govern how well the diamond is going to sparkle.
It is important to ensure you select a well-cut diamond so that you get a good sparkle. You may be able to save a lot of money on poorer cut diamonds, but ultimately you will pay with a diamond that does not sparkle and lacks lustre.
DIAMOND CUT CHART
Every diamond is graded on its cut quality and is given a grade, ranging from excellent to poor. The higher the cut grade, the better the fire and shine that is emitted from the diamond. Take a look at our diamond cut chart to understand each grade.
DEEP
FAIR CUTS
SHALLOW
GOOD CUTS
IDEAL
EXCELLENT & VERY GOOD CUTS
WHICH CUT IS FOR ME?
We would always recommend our customers to choose a diamond from an Excellent to Good cut. This will ensure you’re getting a good sparkle from your diamond. If you do want to look at the lower grade of cut, we always recommend looking at them in person before purchasing.
If you’re unsure, then please contact us on [email protected] or 0345 222 5009.
GOOD
Diamonds graded as a Good cut reflect a good amount of light that is reflected into the diamond. A Good Cut diamond is value for money, and you will get a fantastic sparkle from your diamond. This cut is in the top 25% diamonds in the world.
VERY GOOD
Still considered a superior cut, a very good cut allows nearly as much light to refract through the diamond as much as an excellent cut. A considerably lower cost, a very good cut is a great choice to ensure a superior quality.
EXCELLENT
The best level of cut you can go for, it ensures the diamond is in perfect proportion and allows the light to perfect refract through one side of the diamond and out the other side. An Excellent or Ideal cut diamond will allow for optimum fire and sparkle.
