Service
Customer Product InformationThis insurance is optional and will meet the demands and needs of a UK resident requiring insurance for jewellery or watches in the United Kingdom, Channel Islands and Isle of Man plus up to 30 consecutive days elsewhere in the world any one trip.
The insurance is administered by T H March & Co. Limited, Hare Park House, Yelverton Business Park, Yelverton, Devon, PL20 7LS, and they are authorised and regulated by the Financial Conduct Authority (FCA). This may be checked on the Financial Services Register on the FCA’s website.
In the unlikely event that you may wish to make a complaint, this should be directed to T H March. The complaints procedure is detailed in your insurance documentation.
It is important you read the certificate as this details the terms, conditions and any restrictions in cover.
Click here to download the insurance product information document (PDF)
Add theft, damage & loss Insurance from T H March 
The insurance value is higher than our selling price and is the estimated replacement cost if our Diamond Heaven discount were no longer available at the time of a claim.
1 year cover for £62.73 inclusive of IPT
3 year cover for £114.74 inclusive of IPT
Our UK customers can insure their purchase with MarchGuard cover from T H March, providers of specialist jewellery and watch insurance since 1887.
- No excess on claims
- Simple and easy to arrange
- Accidental loss*
- Accidental damage*
- Theft cover*
- Worldwide cover (up to 30 consecutive days abroad)
- All claims are processed through Diamond Heaven (repair or replacement)
- For 3 year policies, protection is included against price inflation on replacement items (see certificate terms for details)
* Subject to terms and conditions of the policy
Click here to view / download the insurance product information document (PDF)
Click here to view / download the full policy wording document (PDF)
- This insurance is for UK residents only
- There is no cover for wear and tear
- There is no cover for items left in unattended baggage or in an unattended vehicle
- There is no cover for any free gifts or accessories that may have come with the purchase
- There is a 14-day cooling off period
- This insurance is NOT renewable after the initial term
- The policy wording provides full details of cover and exclusions and you are requested to read this.
Important notice: Whilst many home insurance policies may cover certain pieces of jewellery or watches we would advise all customers to check their policies closely. Certain household policies have restrictions on watch and jewellery cover, and may include limitations such as, no accidental damage cover, no cover outside of the home or cover for holidays abroad. They may also restrict your choice of jeweller for repair or replacement. In the event of a household insurance claim, you may be expected to pay an policy excess and any claims made may affect your future premiums.
SPRING SALE
Explore our Spring sale with 10% off made-to-order items and quick delivery items, but hurry its for a limited time only. Browse our range of dazzling diamond rings & elegant gemstone and diamond jewellery pieces to find something perfect for your loved ones this Spring.
SHOP GIFTS BY
OCCASION
Discover our new range of stunning gift items, now with 10% off in our Spring Sale Find a gift for that upcoming birthday or anniversary that will make your loved one smile this Spring.
SHOP NOWWhether you're spending your first Valentine's Day together or gearing up for a romantic milestone, immerse yourself in our enchanting collection of fine diamond jewellery. With a wide selection of styles and designs, our comprehensive Valentine's collection perfectly captures the opulence of the occasion. Crafted with exquisite diamonds and impeccable precision, celebrate your relationship this February 14th with a timeless token from Diamond Heaven.
Need assistance? Book a private consultation at one of our esteemed UK showrooms. Our team of diamond experts will be on hand to help you find your premier Valentine's Day present.
At Diamond Heaven, ethical diamond sourcing is our unwavering commitment. Our diamonds are ethically sourced, and each cut is executed with the utmost precision, with the 4Cs in mind: cut, clarity, colour, and carat, to craft a timeless masterpiece that tells the story of your love with unparalleled and enduring sparkle.
Diamonds are graded based on the 4 Cs: cut, colour, clarity, and carat weight. At Diamond Heaven, our diamonds are carefully selected and certified to ensure the highest quality. All our diamonds are certified providing complete details on size and condition for confident diamond choices.
Absolutely! We offer customisation options for all our diamond jewellery pieces. Contact our diamond jewellery experts to discuss your preferences and create a personalised piece that is unique to your style.
You can avoid exposing it to harsh chemicals and store it in a jewellery box or pouch to prevent scratches. At Diamond Heaven, we offer several aftercare services including a cleaning and polishing service to expertly polish and clean to restore the original brilliance of your diamond jewellery along with a range of cleaning products to help clean your jewellery at home.
Committed to ethical sourcing, our diamonds are obtained from reputable suppliers, this guarantees conflict-free diamonds sourced through socially responsible mining practices. Find out more about our ethically sourced diamonds here.
Yes! At Diamond Heaven we offer a range of interest free finance options to accommodate all budgets. Read our guide to learn more about how you can buy now and pay later.
