This insurance is optional and will meet the demands and needs of a UK resident requiring insurance for jewellery or watches in the United Kingdom, Channel Islands and Isle of Man plus up to 30 consecutive days elsewhere in the world any one trip.

The insurance is administered by T H March & Co. Limited, Hare Park House, Yelverton Business Park, Yelverton, Devon, PL20 7LS, and they are authorised and regulated by the Financial Conduct Authority (FCA). This may be checked on the Financial Services Register on the FCA’s website.

In the unlikely event that you may wish to make a complaint, this should be directed to T H March. The complaints procedure is detailed in your insurance documentation.

It is important you read the certificate as this details the terms, conditions and any restrictions in cover.

Click here to download the insurance product information document (PDF)

 
 
 
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Protection your jewellery deserves

The insurance value is higher than our selling price and is the estimated replacement cost if our Diamond Heaven discount were no longer available at the time of a claim.

1 year cover for £62.73 inclusive of IPT

3 year cover for £114.74 inclusive of IPT

Our UK customers can insure their purchase with MarchGuard cover from T H March, providers of specialist jewellery and watch insurance since 1887.

Main Policy Benefits
  • No excess on claims
  • Simple and easy to arrange
  • Accidental loss*
  • Accidental damage*
  • Theft cover*
  • Worldwide cover (up to 30 consecutive days abroad)
  • All claims are processed through Diamond Heaven (repair or replacement)
  • For 3 year policies, protection is included against price inflation on replacement items (see certificate terms for details)

* Subject to terms and conditions of the policy

Click here to view / download the insurance product information document (PDF)
Click here to view / download the full policy wording document (PDF)

Please be aware:
  • This insurance is for UK residents only
  • There is no cover for wear and tear
  • There is no cover for items left in unattended baggage or in an unattended vehicle
  • There is no cover for any free gifts or accessories that may have come with the purchase
  • There is a 14-day cooling off period
  • This insurance is NOT renewable after the initial term
  • The policy wording provides full details of cover and exclusions and you are requested to read this.

Important notice: Whilst many home insurance policies may cover certain pieces of jewellery or watches we would advise all customers to check their policies closely. Certain household policies have restrictions on watch and jewellery cover, and may include limitations such as, no accidental damage cover, no cover outside of the home or cover for holidays abroad. They may also restrict your choice of jeweller for repair or replacement. In the event of a household insurance claim, you may be expected to pay an policy excess and any claims made may affect your future premiums.

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FINANCE

Searching for the diamond ring of your dreams? Or a piece diamond jewellery for someone special? Explore our selection of interest free finance options to accommodate all budgets. Read our guide to learn more about how you can buy now and pay later.

Apex Jewellers Ltd T/A Diamond Heaven’s finance is provided by V12 retail finance. They provide 0% APR over 6 months and 12, 24, 36 and 48 months at 9.9% APR Representative on purchases of £560 and over.

v12 Retal Finance
Minimum Spend £560
Available Credit Terms Orders over £560: 6, 12, 24, 36, 48 months
APR 0% APR on 6 months interest free. 9.9% APR Representative on 12, 24, 36 and 48 months.
Deposit Minimum 10%; Maximum 50%

Subject to age and status


The following interest free credit payment terms are available. A minimum 10% deposit is required.

  Orders Over Payment Terms
Up to 6 months 0% APR Interest Free Credit £560 6 months
Up to 4 years 9.9% APR Representative Credit £560 12, 24, 36, 48 months

Subject to age and status


For an idea of what your V12 retail finance payments will look like with these examples.

  Up to 6 months 0% APR Interest Free Credit Up to 4 years 9.9% APR Representative Credit
Qualifying Products Purchases over £560.00 Purchases over £560.00
Cash Price £650.00 £884.00
Deposit £50.00 £100.00
Amount of Credit £600.00 £784.00
Loan Term 6 months 12 months
Annual Rate of Interest - 10.43% Fixed
Monthly Repayment £100.00 £69.70
Representative APR 0% APR 9.9% APR Representative
Total Cost of Credit £0.00 £41.40
Total Amount Payable £650.00 £925.40
First payment Occurs After 1 month After 1 month

Subject to age and status

HOW TO APPLY FOR V12 RETAIL FINANCE?

Applying for V12 retail finance is quick and easy. The whole process takes just a few minutes and, in most cases, you will get an instant decision.


1. ShopStart shopping and customising your item. Once you’re ready, select ‘Finance from’ to view the finance options available.

2. BasketIf you haven’t gone via the above method, you can select Payment Method ‘Finance’ before selecting your desired option.

3. ApplyYou will be redirected to the V12 retail finance portal to complete your application.

4. DecisionA decision is typically made within a few minutes.

5. EnjoyOnce your item is ready it will be shipped to your billing address.

Please note that we will only ship items to the customer’s billing address.

DECLINED APPLICATIONS

If your finance application is declined, please be aware that we are unable to provide any further information about this decision. If you have any questions, please contact the finance provider direct.

Apex Jewellers Ltd T/A Diamond Heaven act as a credit broker, not a lender and offers credit products from Secure Trust Bank PLC T/A V12 Retail Finance.

Apex Jewellers Ltd T/A Diamond Heaven is authorised and regulated by the Financial Conduct authority 731081. Credit is subject to age and status.

Please note, not all products offered by Secure Trust Bank PLC T/A V12 Retail Finance are regulated by the Financial Conduct Authority


FAQs

Who can qualify for diamond finance?

Finance eligibility is assessed on an individual basis. However, to apply for diamond financing, you must first meet the following criteria:

  • You must be 18 years of age or older.
  • You must be a UK resident with at least 3 years continual address history.
  • You must be in full time employment, unless retired or a house person with a spouse in full time employment.
  • You must have a UK bank account capable of accepting Direct Debits.
  • The goods must be delivered to your home address.
Which pieces of diamond jewellery are available on finance?

Any of our diamond jewellery that priced £560 or upwards is available for financing. This includes our diamond rings, wedding rings, diamond necklaces, diamond earrings and the remainder of our jewellery collection. So whether you’re looking to pop the question with the perfect engagement ring or buy a beautiful gift for your loved one, you can buy now and pay later with our variety of finance options.

Will I have to pay a deposit on my diamond jewellery?

Yes, we require a minimum 10% deposit for 0% interest loans payable over a 6 month period. However, if you require more than a 6 month repayment period, you can extend this up to 48 months with our 9.9% interest loans. Again, these loans also require a 10% deposit upon acceptance.

Can I pay off my diamond jewellery early?

Yes, you can make a lump sum payment (or multiple additional payments) to reduce the duration of your overall payment period. Alternatively, you can opt to make additional payments whilst honouring the original term of your agreement to reduce the sum of your monthly repayments.

What are benefits of buying diamonds with finance?

Buying diamond jewellery on finance offers several benefits, including:

  • Low monthly payments
  • 0% APR for loans payable across a 6 month period
  • Fixed payments, perfect for budgeting
  • Flexibility with our selection of finance options
  • An in-house shopping solution, so you don’t need to contact your bank for a loan
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