0121 200 1300


Understanding what you’re buying.

We understand that not everyone is comfortable buying high value diamond jewellery online. Sometimes you need to see the item in person to understand exactly what your money will get you. Despite our product and educational videos you may still not be able to get a clear idea of what it is you’re buying.

The Jewellery Quarter, Birmingham.

Here we have our purpose built showroom where you can view our diamond jewellery at ease. We also have access to some of the most skilled craftsmen in the U.K. Birmingham has fantastic transport links from all around the country making it even easier to visit us.

When in store our sales team are on hand to offer you expert advice and guidance, each step of the way.

Hatton Garden, London

Here we have our own showroom where you can book dedicated appointments to view your desired jewellery. You will have a one on one consultation with one of our sales team who will offer you expert advice and guidance, each step of the way. We can even offer you a free diamond education lesson while you’re with us.

Please note you will only be able to visit our office by booking an appointment beforehand.

The Royal Exchange, Manchester

Manchester is home to Diamond Heaven’s third location, in the historic Royal Exchange Arcade. The area is not only steeped in rich history, but also boasts a vibrant, exciting culture filled with independent retailers and jewellers. Building on our existing reputation, we look forward to standing out amongst other jewellers in the Royal Exchange Arcade, and across Manchester.

Our new Manchester premises allows us to bring our unbeatable range of eternity rings, engagement rings, diamond rings and wedding rings to a fresh wave of customers, and, being based in The Royal Exchange Arcade, Manchester, we are now more accessible than ever, having jewellery stores in the South (London), Midlands (Birmingham) and now the North.

How do I book an appointment?

Follow the instructions on our easy to use booking system. Select the date/time that is suitable for you along with the items of jewellery you would like to see.

Please note while we stock a large amount of our range, we may not have everything you would like to see. To avoid disappointment please ensure you input the product ID’s you would like to see. Should any not be in stock, we will contact you to discuss different options.

Please click here to book an appointment.

Can I come and view my desired selections?

You most certainly can! We have three locations in Birmingham, London and Manchester.

Do you stock all the items listed online?

While we endeavour to have as much of our range in stock it is not possible for us to have everything in. To avoid disappointment we asked you to ensure you give us the exact codes you would like to see via our appointment booking feature. We stock 1000’s of items at a time so even if we don’t have exactly what you’re looking for there will be something very similar in stock for you to view. An added benefit is that our new lines are always tested out in store prior to being listed online! If you’re not sure what it is you want then feel free to contact us.

I need a free Diamond Education Lesson

If you would like a bit more knowledge before making a purchase we offer a free diamond education lesson with all of our appointments. All our staff have the most up-to-date knowledge in diamonds, and with our help we won’t only turn you into a diamond expert but we’ll help you understand exactly what it is you’re buying.

I won’t be able to visit you, what other appointment services do you offer?

If you can’t make a visit to one of our stores there are a few other options open to you.

  • Telephone Consultation Here you can book an allotted time convenient to you with one of our sales team. They can then advise you through your choices.
  • Video Consultation (Coming Soon) Here you can have a face to face consultation from the comfort of your own home.

We also offer a free crash course in diamond education to anyone who would like to learn more. This will give you the basic facts about purchasing a diamond so that you can make an informed decision. All of our staff has the most up to date knowledge in diamonds. We want you to feel 100% comfortable before you buy with us.

Get in Touch

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0121 200 1300

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