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Hi, Just to let you know that my ring arrived over the weekend. Stunning, and exactly as shown in the images on the website... only better ! Thank you ! Thank you also for all of the help and email contact you have made during the purchase, which made me feel very secure about the whole process and kept me well informed of the progress. Particularly so, as I am in Germany ! Kindest Regards, Andrew
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HI.. Just got it today its perfect.. Thanks a million. All the best. Lucia
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Just received diamong earings. Absolutely superb. Diamonds brillant and sparkling, need sunglasses to view them. Excellent service. A company I would thoroughly recommend to my friends. J Fox
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Dear Diamond Heaven I just wanted to thank you for the amazing service you have provided me in helping to make my wifes birthday very special, with very little notice. The ring looked amazing, even better than the images online, it was beautifully gift boxed and delivered exactly as promised. Thanks Paul P A Russell
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We bought my engagement ring from Aspire. We had spent hours in the jewellery quarter being bullied and harrassed and were about to leave, feeling very disillusioned. We had parked the car outside Aspire & stopped to look in their window before going in. The staff were well informed and, most importantly, treated us wonderfully and never tried the 'hardsell' aproach. They made us feel really special and helped make choosing a ring fun again! We both loved so many of their pieces and are over the moon with the ring we chose! They were also very copetitively priced! All in all, highly recommended!!!!!!! Kate P.
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I wanted a diamond solitaire in a rubover design, I trawled the internet and found EXACTLY what I was looking for on their Diamond Heaven web site, booked a viewing and popped into a few other shops in the jewellery quarter first but found nothing to touch it! When I went into Aspire I found them to be head and shoulders above the rest. They sent my ring in the post, special delivery at a very competitive price, I shall never buy jewellery in the High Street again! Have now ordered our wedding rings from them, again, very competitive price. Highly recommended. Sue H.
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Hi Girls; An awful lot is said about rip offs and bad service and too little is ever said about the other side of things, so to redress the balance, let me just say this: Your service has been exemplary, the promptness and efficiency and courtesy or all three ladies who have helped me with our purchase has been outstanding. The ring arrived today, well within the somewhat difficult time scale I had put on things and is beautiful, my wife is delighted and so am I and we will definitely be coming back again in a few months for the other item I asked about. Thank you to all of you, it has been a genuine pleasure doing business with you. Kindest Regards Adrian & Vivien Cohen
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Hi Poonam,
I just wanted to write to tell you that my diamond crucifix arrived last week, and that I am absolutely delighted with it. Definitely a good decision!
Thanks again for your help with my order,
John Harding
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dear diamond heaven.i have today recieved my 1 carat diamond earrings from yourselves and would just like to say wow.wow.wow.i have been looking for diamond stud earrings for an eternity now and have been watching a well known jewelery channel on sky t.vthey were offering the exact same earrings that i have purchased from you for 1099.00pounds and i paid half that price with you.they are absolutely beautiful and will not be leaving my ears.i am now looking on your website for a large carat solitaire diamond ring for myself.once again thankyou.i will definitley be a returning customer. marie reidy..
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Dear Poonam
Have just received my diamond ring & have got to tell you how thrilled I am.Thank you for such superb service. I can't stop looking at this beautiful ring-it's exquisite. Many,many thanks Carol Milner
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Hi,
I just wanted to say a HUGE thank you for my gorgeous wedding band. It fits the engagement ring perfectly. It was fantastic that I didn Naomi
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Have received my order DH121865050515, and just writing to say I am very pleased with the earrings. It can be very difficult ordering items without actually viewing them first, but the earrings are exactly as presented on your web site. Many Thanks Sandra Ellis
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Hi, I got my ring today and its fabulous. I just can't stop looking at it. I feel like a hollywood star. And just as you promised I received it on time for the D day. I will be coming for more and I hope to get more discount. Thank you soo much. I hope you can post this on your site for me. GLORIA. LONDON
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Hi Just received my diamond eternity ring and I'm so made up it puts my engagement ring to shame. Just taken my ring to my local jewellers to get it sized up and thier very word are it has a VERY GOOD PEDIGREE and that I'm VERY LUCK GIRL. I can say I am thanks to you and my husband. Thank You So Much Sarah
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The ring tuned up yesterday morning when I opened it I was amazed at the quality of the ring, I proposed officially last night to my girlfriend who when she saw the ring ran of in tears as it was so beautiful eventually after the tears stopped said yes to me and she spent the rest of the evening staring at the ring so both my fianc Darren Phillips
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Recieved my earrings today they are beautiful and I could not have got a quicker service anywhere. Thank you so much. Julia Nottinghamshire
Julia
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Hi, i just wanted you to know that i am thrilled with my diamond bracelet i recieved from you, all i can say is WOW. Many thanks again! Linda, Stirlingshire
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Nikki, Many thanks for all your help and assistance in getting me my half eternity ring before my anniversary. The quality of the ring is excellant and my wife was really pleased. I will certainly recommend your company. Alistair, Kent
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I ordered a ring from a high street jeweller\'s website & got a dull little diamond in a poor setting, so I was wary when you offered more than twice the diamond for the same price. But it\'s arrived (early!) & I can\'t take my eyes off it. I\'m amazed at the weight of the gold. The H/I, I1 diamond flashes rainbows everywhere, & the finish is immaculate. To say I\'m delighted is an understatement. Thank you so much for making my dreams come true. LF (Midlands)
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Hi,
I recieved an engagement ring last week just in time for the date I had requested it. I gave the ring to my partner last night and not only did it look great, the fit was perfect and more than I expected it to be. I would just like to say thank you for your great service and to let you know that I will recommend yourselves to others in the future.
Many Thanks Steve, Hampshire
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I'd just like to say thanks for the beautiful diamond ring i purchased from your company. I proposed on valentine's day. The ring took my now fiancee's breath away it is that stunning. The quality is remarkable and the ring is easily worth twice as much as what I paid for it. My girl can't stop looking at it. Thanks again for such a bargain and making my future wife so happy. I will definately recommend your company to anybody I know that are thinking of purchasing diamond jewellry of any kind. Thanks again.
Lee, Leeds, England
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Just wanted to thank Liz for such a brilliant service. I am absolutley over the moon with my GORGEOUS diamond ring & the quality of service recieved was out of this world! Thankyou Liz! I will definatley return to Diamond-Heaven.co.uk!!! Melanie C, West Midlands
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hi just recvied my ring ' like to say thank you , my wife is over the moon.it was a 25 wedding anniversary present' worth every penny.big big thank you will defintely recommend you to all my frinds and familey' john penno liverpool
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My fiancee and I both love our engagement ring. Jemma, you are a GEM thank you!
Lee Barnfield, Plymouth
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This is fantastic..Cant believe my eyes. What a gorgeous diamond. Keep it up! Shelly, Petersborough
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I received the package safely this morning at around 10:30. The stone is absolutely gorgeous and I am extremely impressed with your company's professionalism, affordable rates on high quality diamonds, and the meticulous packaging of your products. Thank you very much for making a potentially stressful buying experience such an easy one. Best Regards, Mark R, Wokingham
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I was a little concerned about purchasing expensive jewelry online and that too across the world, but I have been VERY pleased with both the purchase, how the transaction was handled, and the timely follow-up to insure the product was shipped and received exactly as promised. Joel W, Fremont, USA
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hello, I just got off the phone with Jemma and i have to say i am quite impressed with the customer service i received . It is rare that you actually get to talk with a live person who is as friendly and as personable as Jemma was with me. Thank you for all your help and for a wonderful web site sincerly Julie B, Rugby
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Nicky, Just wanted to take a minute to say thanks for the help on the phone last week. I received the ring this morning and its beautiful. Its going to make a girl very happy in the near future. Thanks for the personal care and attention; its sincerely appreciated. With my marriage status about to change I'm sure this won't be the last time we cross paths. Thanks again, Cole P, London
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I received my ring on Monday, and it is astonishingly beautiful. The first challenge has been met; I found a great ring and a great price. Now the second challenge: getting her to say yes! Thanks for doing your part. John C, Oxford
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Items came this morning, ring is perfect and necklace is truly beautiful. The ring box is gorgeous too. Many Thanks Tim C, Suffolk Nicky, I received my ring and earrings yesterday and I must say the ring is absolutely beautiful for the price! The quality of the diamond is excellent and I cannot believe the price cause I have seen similar at various Jewelers for 2X the price. The earrings are also very pretty! Thanks. Ewa Freyman-Joas, Uppsala, Sweden
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We recieved the engagement Ring with our personal engraving. we wanted to express our delight at the quality of the workmanship and how well the ring was personalised. Its rare to find a (internet based) company that exceeds the expectations of its customers. More so because the identical product was being sold in a well known High street jeweller at double the price. I will not hesitate to visit and order from Diamond heaven. Many thanks again. David J, Derby
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You were right! My engagement ring came this morning and Michael and I think it is ABSOLUTELY EXQUISITE!!! Definitely worth the wait! We are very pleased and happy with our diamond from DH! We will recommend Diamond Heaven to our friends and we will purchase all our future jewelry from you! Again, thank you for all your help and individual attention when we were feeling sceptical about the whole internet idea for this purchase! Sincerely, Nicole W, Romford
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I just wanted to drop you a note to let you know that Ms. Jemma should be recognized and commended for the exceptional level of customer service she has given to me in connection with my purchase of an engagement ring for my girlfriend. On multiple occasions, she promptly assisted me with answers to questions I had which resulted in me being able to make an informed decision about my purchase. Because of that, I am confident with the purchase I am making. As I am sure you already know, she is an asset to your company. I should also let you know that in the course of making my ring purchase, I was contemplating purchasing a similar engagement ring from other site. Truth told, it was your customer service, or should I say Jemma Gerard D , Wicklow Ireland
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I've (We) looked everywhere for quality diamonds that are reasonably priced, including the diamond stores you would find at high end malls. Diamond heaven puts them to shame! I've (she!) found the perfect ring on your site with the perfect weight, color and clarity she asked (demanded!) for. I am very, very grateful!!! Your selection is very extent and the quality is excellent making a pain staking task what it really should be... enjoyable! Thank you very much! Steven S , Aberdeenshire
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This Jeweler is very honest and always provided the extra help necessary. He always went out of his way to make sure we were completely atisfied. recommend him to everybody including my family and friends. Lionel Baudry, Tarascon, France
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Hi Nicky,I have received the diamond last Saturday. Since then I have gotten it appraised, set in a 6 prong Tiffany setting and re-appraised to make sure it is not chipped. So far, everyhing is just wonderful. The diamond is the most brilliant diamond I have seen. Even in fluorescent lights in my room, it looks brilliant. I brought it to a jeweller with brighter lighting (not even spot-lights yet) and it sparkles like crazy. It is just amazing. Can't stop admiring it. Thanks for putting up with my indecisive behaviors. I was at first hesitant about buying a diamond from Birmingham, half way round the world from Australia. After this happy purchase, I will definitely buy from Diamond heaven again in the futureThumbs up to you and Diamond heaven. Regards, Warren K, NSW Australia
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Hi I received my ring a couple of days ago and I can't take my eyes off it! AHHHHHHHHH, it's just soooo beautiful! It's driving my crazy because I can't wear it because it's too big, so I'll have to have it sized next week, plus I can't wear it until Christmas anyway. I just can't get over how beautiful it is, I was extremely skeptical until I saw it, it just takes my breath away! I noticed you do custom designs. In the future, I'd like a 1.5 princess center with two pears on either side. I saw a company similar to yours that had that setting, but it was not near the quality of your stones. I really wanted that instead of the solitaire, but I can't bear to let this one out of my sight! Thanks again for making my day, my husband thanks you from the bottom of his checkbook! Sincerely, Edmunds P, Cornwall
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Nicky, I received the rings today and they are beautiful. Mine fits great and I'm sure his will fit wonderfully too! Thanks soooooooooo much for all your help. You truly made the process so much simpler. I would love to have your bosses e-mail address so I can help them understand what a great asset you are to the company. Angela S, Stevenage
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I must admit I was a bit sceptical about ordering from diamond-heaven as I have not heard of you before and I have only ordered one or two things over the internet before so am quite new to this idea! But having received my rings and seen how efficient you are (keeping me up-to-date, quick delivery etc) I would have no hesitation in recommending you to friends and will keep you in mind when looking for other jewellery. Jane R, Cork Ireland
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I wanted to thank you for the repair of my ring. I was very pleased with how quickly you returned the ring and just wanted you to know what a fabulous job you did. I will tell others about your fine company. I believe in your product and am very pleased to let others know of the quality of your jewellery. I have purchased five pieces from you and each one has truly been a delight to wear. I am amazed at the compliments and the looks that I receive each time I wear them. The beauty of the jewelry that I have purchased from your company is beyond compare and completely original and for that I will continue to be a loyal customer. Thank you, Gayle C, Coventry
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Hay guys thanks for the feed back on the platinum pieces. I'm figuring Early Jan before coming back to Birmingham to see you. My wife and I brought our wedding bands from you a couple of years ago when we visited the store by the Peer. Since then we've returned and purchased 2 other pieces and 2 sets of earrings we are truly happy with all our purchases. We swear by your jewelry and are very pleased. You guys take care. Roger T , Ohio USA
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I have just returned home from holiday and was so surprised to find that my ring was ready. I collected it today and would like to thank you for such a speedy service. I am very pleased with the quality of the diamonds, and it fits perfectly with my platinum wedding ring. Fantastic! Richard W , York
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I just wanted to let you know that I have received my marquise cut 2 carat ring (canary yellow) and it is just beautiful. I only have one problem. I will have to wait for a few months before I can order something else, or people will wonder how I can afford to have so many beautiful pieces of jewelry. Thank you again. Judy J, Liverpool
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I ordered ring from you and received it today. You guys did a great Job! I wanted it in white gold with a light colored sapphire and you really came through for me! It has all the sparkle and luster of any diamond! I hope visitors to your site will see my testimonial and come to realize the same thing I did. Diamonds are overrated! I have more fun saying thankyou to people when they compilment my ring! Lets be honest, thats what its all about! We had saved up money to buy an anniversary ring for me for our 15th. But as you can see, we bought a ring that was MUCH cheaper than we had planned on spending. We think retirement, life insurance are much more important than a real diamond, which by the way is NOT an investment! If you've ever tried to sell one you know what I mean! ! ~~ I have a whole list of things I want to buy from you in the future! Please add my name to your list of loyal customers. Thanks again, Kate L, London.
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Thank you so much for the earrings. I have been wearing them nearly every day, they are so beautiful. You'll definately see me come back as a customer. Thanks again from a very happy lady in Florida. Patricia M, Florida USA
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I just received my ring and it is the prettiest ring I have ever seen. I think I'm going to go broke just from buying from your website. Thank you for taking the time to answer my questions and making this special order for me. Sincerely, Margaret C, Auckland, New Zealand
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WOW ! I was very impressed with the ring that i ordered from you. At first I was worried because your prices were much lower than any one else, but my worries were soon forgotten when I saw how beautiful the ring was. I was also impressed by the quality of the diamond. I have shopped around in the malls, only to find that your price was 50% of the prices given to me by the major national jewellery stores! Thank you so much for your excellent service and craft. You were more than helpful in aiding me in the right choices. Thank you so very much. John W, Essex
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Great Customer Service!!
I received my ring last Thursday and I am extremely pleased with it. It was just as I envsioned it would be. I will not hesitate to call on you again for any diamond purchases. I did ask you about a 1ct. princess cut diamond for a pendant. Can I just E-mail you for an order and what I want or should I go through the website? Thank-you for your prompt service. Sincerely, Kelly S, Sheffield
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Hi Jemma, I just wanted to thank you guys for everything. I designed and ordered my girlfriends engagement ring back in May and had it shipped to me super fast! I was a little worried about buying such an important item over the internet, especially from another country but I read almost all the reviews and everything I could on the internet and there wasn't even a hint of anything bad! Well, I am totally amazed with the ring; I've never seen anything close to the quality and beauty of it. Thanks again to everyone who helped me out on making the perfect engagement ring! Mike C, Australia
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My ring arrived this afternoon, much to my surprise. What a beauty it is!. The picture was great but the actual ring is breath taking. When I opened the box both my husband and I had great big smiles. You have done such a wonderful job -- I couldn't be happier. We are going to take the ring out on the town and do some showing off. I know where I will do my jewellery shopping from now on!!! I will be sure to tell my family and friends about diamond heaven. Thanks for all your help and excellent craftsmanship.
One satisfied customer, Linda P, Petersborough
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Hey Nicky, Just wanted to shoot you an email of that gorgeous ring you made for my fiance. I was a little hesitate and did alot of research to finding the perfect ring. You and your staff made me feel very comfortable and the outcome was more than I expected. I have attached a picture of the ring on her hand so you can see how beautiful it truly is! I'll tell you what, the advice you gave me for the center diamond saved me a grand from your other competitors on the net and from what me and the appraiser concluded, it was well worth the savings. He appraised it at 2 1/2 times what I paid!
Again, Thanks a bunch! Ash A, Kent
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I received my ring today and have to say I am absolutely in awe of it. I have a for 10 years worn a 1 carat diamond solitaire with a plain band and after 10 years wanted something new. I felt a little guilty about it but my husband said go for it. I had bought another CZ ring from a shopping channel that was pretty, but it was a 2 carat and the jump from 1 to 2 was a little much for me and was shipped back. They didn't offer anything in between like a 1.25 carat or 1.50 so it led me to search the net. When I found you, your selection seemed endless with endless possibilities. When I originally trying to decide what to go with I toyed with the notion of changing one of your rings from a 1.25 carat to a 1.50 carat. I liked the idea that your jeweler offered that service. I even emailed you and inquired about it and was promptly and courteously replied to and told it was a not a problem. After giving it a lot of thought, I figured your jewellers had undoubtedly designed this ring with the right stone to compliment it and I had better leave it be. I was so glad I did! Anything more might have been too much . This is a stunning ring and I'm happy to call it mine. May I say that the only difference I can see etween your counterfeit and my diamond is the price? I can afford to play now and still have the look I want. Sometimes we don't get thanked for the things we do right so... Thank you for responding so quickly, thank you for offering us the choice to be creative if we wish to, thank you for a large site with good quality photographs of your merchandise (I can't tell you how many sites I've visited with poor quality pictures) and last but not least, thanks for making my day ! Chris R, Merseyside
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I wanted to let you know that I have received the pendant and it is beautiful. When I wear it, everyone asks where I got it. Thank You very much and I will refer my friends to your site. Monique D, Middlesex
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My mother, two sisters and myself have all purchased several items from your company and are greatly satisfied. My father who was a gemologist, jeweller and watchmaker his entire career was impressed with the quality and workmanship on each piece. Believe me, it is hard to get a man like him to compliment anything that he himself did not create. So, I commend your company on your commitment to excellence in products as well as service. Thanks Again! Paula P, Warwickshire
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Just wanted to let you know how happy I am with my purchase that I received today from you. Your delivery has been excellent and my diamond channel set ring is absoloutly fantastic and I hope to be purchasing something else from you soon. Thankyou. Janette Y, Leeds
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Please ignore my last message, as my ring arrived yesterday about 10 minutes after I sent it. The ring is absolutely stunning , my fiance and I are thrilled with it ! So thank you very very much it was definitely worth waiting for !
Kind Regards, Debbie French, Hampshire
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