• How do I purchase an item? Simply select the piece of diamond jewellery you wish to purchase and put it in your shopping basket. When you have finished browsing the site, go to the checkout where you will be asked to enter your card details - we accept all major credit/debit cards. You will then receive an email confirmation of your order.
  • The automated online payment system is rejecting my credit card details. What should I do? If this is happening, there is a reason for it. Check that you haven't made any errors on inputting your data such as the card number and expiry date. Also make sure that you have typed your address and postcode correctly, as the system automatically checks this to ensure the card is valid. If you are still having problems, please contact our customer service helpline on 0871 210 1100. We are able to manually process payments and will endeavour to help wherever possible.
  • Are the product prices inclusive of VAT or do I have to pay that extra? All prices are inclusive of VAT and you will not be charged any extra amount for VAT. Our VAT number is 824525534
The Diamond Heaven Advantage
Diamond Jewellery Reviews
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